Your account
Your name, language, reminders and password, and how to delete your account.
- Where
- Your name at the bottom of the menu: the Profile and Password and account tabs.
- Who
- Everyone, for their own account.
Profile
- Name: how you appear to your coaches and team. Your email can't be changed here.
- Language: Suomi or English. The app switches at once.
- Dark mode: also under your name at the bottom of the menu, where you Sign out too. Help there opens these pages.
Reminders
- Push notifications: reminders and alerts on your phone, through the phone app. Your phone also asks once whether the app may send notifications; both must be on.
- Email reminders: a copy of each survey reminder by email.
The inbox in the app always gets everything, whatever you choose here. See Inbox, reminders and alerts.
Players also see Who sees my answers here: you, the coaches of your teams and the club's admins and staff. Never other players.
Password
Changing it
Under Password and account, enter your current password and the new one, then press Change password. Every other device where you are signed in is signed out; this one stays signed in.
A password needs:
- 10–128 characters
- an uppercase letter
- a number
- a special character
- not your email address
The list ticks itself off as you type.
Forgot it
On the sign-in page, press Forgot your password?, type your email and press Send the link. The email has a link that works for 60 minutes. If no email comes, check spam, then ask your club admin: they can't see your password, but they can check the address you were invited with.
Deleting your account
Delete my account, at the bottom of Password and account, deletes your account with all your answers, GPS rows and test results. It can't be undone.
- Enter your current password, unless you signed in within the last 10 minutes. Then confirm.
- The last admin of a club can't delete their account. Make someone else an admin first.
Signing out
The door icon at the bottom of the menu signs you out on this device.