Privacy
ForPlayersCoachesViewersClub admins
Sleep, readiness and aches are health-type information. Supersonar shows them only to the people who need them to look after the player.
Who sees a player's data
| Who | Sees |
|---|---|
| The player | All of their own answers, stats, GPS rows and test results. |
| Other players | Nothing. Not even who has answered. |
| Coaches | The players of the teams they coach. Not other teams' players. |
| Viewers (staff such as a physio) | Every player in the club, read-only. |
| Admins | Every player in the club. |
Nobody outside the club sees anything. Each club's data is kept apart from every other club's.
This is checked on the server for every request, not only hidden in the menu. Asking for something you may not see gets the same answer as asking for something that does not exist.
What is kept
- Every answer, as the player sent it, with the day it was for and the time it was sent.
- GPS rows from imported files, and test results.
- Notifications in each person's inbox, and the phone app's notification address, so reminders can reach the phone.
Load, totals and ratios are not stored: they are worked out from the answers each time they are shown. Removing an answer removes it from every view at once.
Removing data
- One answer: the player removes it in My answers. An admin can remove any answer.
- A GPS file: delete the import under GPS import › Earlier imports, and every row it saved goes with it.
- Everything about a person: they delete their account in Settings. Their answers, GPS rows and test results are deleted with it, for good.
Taking a player off a team, archiving a survey or disabling an account does not delete data. It only stops new data and hides the person from the team views.
For coaches and staff
- Talk about a player's numbers with the player, not in front of the team.
- A downloaded CSV leaves the app's protection. Keep it where only staff can open it, and delete it when you're done.
- Tell players what the answers are for. Honest answers are only possible when players trust how they are used.