Inbox, reminders and alerts

Inbox, reminders and alerts

ForPlayersCoachesClub admins

The inbox collects everything the app tells you: survey reminders for players, ache reports and load alerts for coaches. The phone app can show the same as push notifications.

Inbox Try it — nothing is saved

Inbox

The reminder at the bottom is what players get; the two above it are coach alerts.

The three kinds

KindWho gets itWhen
ReminderPlayers of the survey's teams who haven't answered it that dayOn the survey's reminder days, at its reminder time
Ache reportedThe coaches of the player's teamsAs soon as a player sends an answer with something under aches
Load jumpThe team's coachesEarly every morning, if anyone's load ratio was 1.5 or more yesterday

Reminders

  • The coach sets the days and the time for each survey (Building surveys). The ready-made morning check-in reminds every day at 07:30, the session survey Monday to Saturday at 20:00.
  • Times are in the club's time zone, set by the admin. A player abroad still gets the reminder at the club's 07:30.
  • Only players who have not answered that survey that day get it. A player who has logged one session is not reminded about the session survey again that evening.
  • Only players who have accepted their invitation get reminders. A player still marked Invited gets none.
  • Each reminder goes out once per day and time, even if the app is restarted.

Ache reports

When a player writes something under Aches & how you feel, every coach of the player's teams gets a notification with the player's name and what they wrote. Tapping it opens the player page, so it can be acted on before the session rather than found on a chart afterwards.

The report goes out when the morning check-in is first sent that day. If a player sends the check-in without an ache and later changes the answers to add one, no new report is sent. The ache still shows on the board.

Load jumps

Early every morning the app works out yesterday's load ratio for every player. If any player on a team is at 1.5 or more, the team's coaches get one notification for the whole team, such as "FC Harjuranta: load jumped for 2", listing each player with their ratio. Tapping it opens the team's Load ratio page. Teams without a jump get nothing.

Reading and clearing

  • Unread items are bold with a dot. Opening one marks it read and goes where it points.
  • Mark all read clears every dot at once.
  • The number on the Inbox menu item is your unread count.

Push and email

In Settings › Profile › Reminders, everyone chooses how they want to be told, besides the inbox:

  • Push notifications: reminders and alerts on your phone, in the phone app. Allow notifications when the app asks. A browser gets none.
  • Email reminders: a copy of each survey reminder by email. Alerts are not emailed.
Ache reports and load alerts go to the team's coaches only. A club admin gets them for teams they are also a coach of. Viewers, such as a physio, don't get them: they see the same information on the board.